Join us for three thought-provoking, interactive workshops focused on identifying who your customers really are and finding ways to satisfy and delight them. Popular author and nationally known expert Robin Lawton brings you these phenomenal workshops on September 9, 10 and 11, and they are hosted by Runzheimer International in Rochester, Wisconsin.
You can preview a portion of these workshops on YouTube.
Click here to read detailed descriptions of each seminar or to register. You can contact Mr. Lawton's office at (800) 729-1468 for further information or personal assistance.
Application materials are available for individuals interested in serving on the WFA Board of Examiners in 2009. Serving on WFA’s Board of Examiners is an exceptional personal and professional developmental opportunity, with veteran Examiners comparing their experience as completing a “mini MBA.” It's an opportunity to contribute to the strength of your state's economy at the same time that you develop communication and analytical skills, network with others interested in performance excellence, and serve your professional development.
What does the Board of Examiners do? Examiners— both individually and as part of a team—review a written application based on the WFA/Baldrige Criteria for Performance Excellence. Some Examiners also participate in an on-site visit with their applicant. At the end of the review process, the Examination Team develops a feedback report that details an applicant’s strengths and opportunities for improvement, assisting them with reaching their performance excellence goals. During the entire review process, Examiners are supported by mentors, Team Leaders, and the WFA staff. And at the end of the process, Examiners bring new and enhanced skills in communication and systems thinking to their own organizations.
Read our 2009 Call for Examiners for more information about the responsibilities and benefits of serving. We are accepting Examiner applications until October 24, 2008. Contact the WFA office at (608) 663-5300 or by e-mail for more information on the application process—we would love to work with you in 2009.
Wisconsin Department of Workforce Development Roberta Gassman, on behalf of Governor Jim Doyle, has officially announced the recipients of the 2008 Wisconsin Forward Award. Click here to read the offical press release or check out a list of all Wisconsin Forward Award recipients since we began in 1998.
We will recognize our award recipients, our Board of Examiners, and our Board of Directors, at a public ceremony on July 8 at the Monona Terrace Community & Convention Center. More information is available here or by contacting us at (608) 663-5300 or info@forwardaward.org.
Wisconsin Forward Award, Inc. (WFA) partners with Wisconsin organizations to solve the issues of competitive performance, operational excellence, and sustainability, leading to improved economic performance, creating jobs, and improving the quality of life in Wisconsin.
We offer a variety of external assessment and feedback tools, programs, and mentoring that assist in the development of a performance feedback loop that identifies clear improvement opportunities.
Our programs—based on the Baldrige Criteria for Performance Excellence—are applicable to all organizations regardless of size, within all economic sectors (manufacturing, service, health care, education, non-profit, governmental agencies, etc.), and serve as a performance improvement umbrella under which other improvement strategies such as Six Sigma or Lean can operate.
For more information about WFA, and its programs and services, please contact the WFA office by e-mail or at (608) 663-5300.
“We often learn more about ourselves and how to improve when we measure our efforts against others. The Wisconsin Forward Award Program recognizes world-class standards of management excellence among the state’s organizations. The program has been developed to help Wisconsin organizations achieve world-class quality, meet international competition, and continuously learn and improve performance.
Having innovative and high-performing Wisconsin organizations able to compete in a global market is vital to our state’s economy. The long-term impact of ongoing organizational commitment to performance excellence can be linked with major gains in financial performance, customer satisfaction and retention, and improved employee performance and involvement.”
Governor Jim Doyle |
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The 2008 Baldrige Regional Conferences provide an in-depth opportunity to learn about the best practices and results of both the 2007 Baldrige Award recipients and former Award recipients, including:
The conferences feature a combination of plenary, concurrent, and town hall presentations that provide a dynamic and interactive environment where you can maximize your learning and networking.
This year's regional conferences take place in Denver, Colorado and New Orleans, Louisiana.
For more information, or to register, visit BNQP's regional conference page by clicking here.
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Mercy Health System, a proud recipient of the Malcolm Baldrige National Quality Award, is hosting a special series of Knowledge Sharing Days designed to help other health care providers and business leaders learn the secrets to improving quality and attaining performance excellence. The next Knowledge Sharing Days seminar takes place on Wednesday and Thursday September 10 and 11 . Click here for more details.
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The American Society for Quality is presenting one-day seminars on supplier auditing and supplier certification in September. These seminars are offered in four cities, including Minneapolis (September 22 and 23), Rochester (September 23 and 24), Madison (September 24 and 25), and Appleton (September 25 and 26). Click here to download a seminar brochure or call ASQ Customer Support at (800) 248-1946 for more information. |
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