Program Committee

Program Committee Charter

Vision: The Wisconsin Forward Award (WFA) is recognized as the premier state level Performance Excellence assessment and improvement program in the nation.

Mission: Working as a resource to the Executive Director and staff of the WFA, develop and deploy programs throughout the state of Wisconsin that promote the use of a Performance Excellence model to assess an organization’s performance against stated criteria. Assist the Executive Director and staff of the WFA achieve program objectives associated with the “application review” process.

Objectives:
1. Define and deploy an overall strategy and program for assessing organizations against a set of Performance Excellence criteria.

• Promote the use of the criteria by organizations in both a formal and informal setting (e.g. annual recognition event versus self-assessment).
•  The program must be self-funding.
•  Define the process(es) for assessing an organization through both the formal and informal settings.

2. Define Performance Excellence Criteria for all organizational sectors in the state of Wisconsin.

• Publish Criteria as hardcopy
•  Publish Criteria on-line at WFA Website
•  Create criteria for all organizational sectors

3. Develop criteria for the recruiting, selecting, training, and conduct of Examiners to assess organizations using the WFA/Baldrige Criteria.

4. Develop and deploy alternative assessment methods.

5. Create a schedule that facilitates the use of a formal assessment process for applicants and Examiners.

6. Create a forum to publicly promote the WFA and recognize partner (e.g. applicants, Examiners, sponsors, etc.) participation.

Boundaries:
• The Executive Director and staff of the WFA, under the direction of the WFA Board of Directors, are responsible for all aspects in the definition and deployment of a formal recognition program. Final decision making resides first with the Executive Director and then with the Board.
•  The WFA Performance Excellence Criteria will be based upon the Malcolm Baldrige National Quality Award Program.
•  Program Committee members are responsible, under the direction of the WFA Executive Director, for creating information and forums for the promotion and conduct of the WFA program but are not responsible for all aspects of deployment (e.g. delivery of training, recruitment of applicants and Examiners, etc.).

Program Measures of Success (to be aligned with Strategic Objectives):
•  Number of applicants in relationship to past years and the current economic/social environment; diversity of geographic and sector representation
• Number and percent of returning Examiners; diversity of geographic and sector representation
• Number and quality of new Examiners; diversity of geographic and sector representation
• Customer satisfaction results from:

– Examiners (trainings and evaluations, peer reviews, program and process evaluation, Debriefing Day)
–  Applicants (program evaluation, Debriefing Day, returning applicants, continuing relationships with WFA, other feedback)
–  Conference, annual recognition event, and non-Examiner training (numbers, evaluations, volunteers)

• Profit or loss from the review process and award program – including applications fees, training and recognition of the Board of Examiners, the application review process, annual recognition event, conference, and other trainings and events.

Updated by the WFA Program Committee 5/10/02
Reaffirmed 12/09/2004

Program Committee Members